Hotel Operations Management

Mr. S. Kumar is to oversee your hospitality operations with the utmost dedication and knowledge. With our commitment to excellence, we’ll keep your organization running smoothly and your guests satisfied.

Operation Services
  • Guidance of hotel management by corporate Head of operations
  • Regular inspection of hotel by corporate Head of operations
  • Monthly detailed operating program formulation
  • Annual strategic business plan formulation (including marketing plans, budget and cash projections, and capital improvements plans)
  • Property Improvement plan pricing, purchasing and implementation
  • Continuous evaluation of key personnel performance through use of Property Success Index Report System
  • Communication of franchise knowledge with key personnel
  • Utilization of hotel evaluation system to monitor all areas of property and ensure maximum profitability
  • Ongoing general manager/key department head meetings to ensure direction and training
  • Communication with owner and/or personal representatives to ensure that owner requests are satisfied
  • Maintenance assistance including guidance by key personnel and safety and security audits
  • Leasing and renewals of all retail space
  • Tenant monitoring
  • Administration of management information systems and information technology
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